Known Plugin Conflicts

Version Info is designed to be lightweight and conflict-free. However, the following scenarios have been reported:

Heartbeat API Restrictions

If CPU, memory, or other live data isn't updating on the System Resources tab, check for plugins that restrict the Heartbeat API:

• Heartbeat Control (by WP Rocket) - Ensure Heartbeat is allowed on admin pages
• Perfmatters - Check the Heartbeat settings under the "Extras" tab
• Asset CleanUp - Verify the Heartbeat is not disabled in the admin area

To resolve this, configure these plugins to allow the Heartbeat API on admin pages (at minimum on the Version Info settings page).

AJAX Request Blocking

Version Info PRO uses WordPress AJAX endpoints for features like the database size scan and error log download. Security plugins that restrict admin-ajax.php access may interfere with these features.

Ensure that no security or firewall plugin is blocking authenticated AJAX requests to admin-ajax.php for administrators.

Object Caching Plugins

If version data appears stale after a known update:

• Clear the object cache (e.g., Redis, Memcached) after WordPress core updates
• Version Info uses WordPress Transients for caching, which are stored in the object cache when an external object cache is active
• After clearing the cache, version data will refresh on the next admin page load

REST API Conflicts

While Version Info does not use the WordPress REST API, some security plugins that disable the REST API entirely may also affect related WordPress admin functionality. If you experience unexpected behavior, verify the REST API is not disabled on your site.