One-click JSON export of your entire technical environment for lightning-fast support tickets and documentation.

System Info Export

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The System Info Export feature generates a comprehensive JSON file containing your site's complete technical environment data. This is invaluable for support tickets, documentation, or maintaining records of your server configuration.

What It Includes

The exported JSON file contains the following sections:

Section Details Included
WordPress Version, site URL, home URL, multisite status, language
PHP Version, memory limit, max execution time, loaded extensions
Database MySQL/MariaDB version, database name, table prefix, sizes
Server Web server software, server protocol, document root
Active Theme Theme name, version, author, parent theme (if child theme)
Active Plugins Plugin name, version, and author for each active plugin

How to Export

  1. Navigate to Settings > Version Info > System Export.
  2. Click the Download System Info button.
  3. A JSON file will be downloaded to your computer.

The download is triggered securely via a nonced URL (?download_sysinfo=1&_wpnonce=...) to prevent unauthorized access.

The export only includes non-sensitive technical information. No passwords, API keys, or user data are included in the export file.

Customizing the Export Data

Developers can add or remove data from the export using the version_info_system_export_data filter:

add_filter( 'version_info_system_export_data', 'customize_system_export' );

function customize_system_export( array $data ): array {
    // Add custom hosting information
    $data['hosting'] = [
        'provider' => 'Kinsta',
        'plan'     => 'Business 1',
        'region'   => 'us-central1',
    ];

    // Remove sensitive sections if needed
    unset( $data['active_plugins'] );

    return $data;
}

Use Cases

  • Support tickets: Attach the JSON file to support tickets for any plugin or theme. Support teams can instantly understand your environment without asking follow-up questions.
  • Site audits: Maintain a record of your server configuration over time by exporting periodically.
  • Client handoffs: Include environment documentation when handing off a site to a new developer or agency.
  • Compliance: Document your technical stack for security audits or compliance requirements.